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Tell us what happened and include your device model, operating system version, and app version. Never send passwords, access codes, or payment details.
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Account access
If Apple or Google sign-in does not work, tell us which provider you used and the message shown. Do not send tokens or verification codes.
Subscriptions and purchases
Prices, billing, cancellation, and refunds are managed by the App Store or Google Play. In the app, use Restore purchases after switching devices or reinstalling.
Privacy and deletion
You can request access, correction, export, or deletion of your data in the app or by emailing privacy@educacodes.com.
Security
To report a vulnerability, write responsibly to security@educacodes.com and avoid publishing details before we respond.